Last Updated: February 2, 2021
1. INFORMATION WE COLLECT OR RECEIVE
In order to provide and continually improve our Services, we collect information that alone or in combination with other information could be used to identify you (“Personal Information”).
Personal Information we may collect from you includes but is not limited to:
- Identification information, including your name, address, email address, contact number, company name, designation.
- Communication information, such as when you reach out to us through our contact form or email.
- Social Media information, such as when you choose to interact with our pages on social media sites like LinkedIn, Facebook, Twitter and YouTube. In addition, the companies that host our social media pages may provide us with aggregate information and analytics regarding the use of our social media pages.
- Online activity and device identifiers, such as your browser information, operating system information, device information, IP address, as well as the date, time, length of stay and your browsing/search history, including the specific pages accessed during your interactions with the Services
We maintain one or more databases to store your Personal Information and may retain it as reasonably required to serve you and operate the Services. Providing your Personal Information to us is your choice, and Personal Information that we collect depends on how you use the Services.
Personal information does not include aggregate information, which is data we collect about the use of the Services or about a group or category of services or users, from which individual identities or other personal information has been removed.
2. HOW INFORMATION IS COLLECTED
We may collect your information in the following ways:
COMMUNICATIONS YOU INITIATE WITH US
If you contact us in person, by phone, email, social media, or by some other means (either through our Services or through TPS), we may keep a record of your contact information and correspondence for later reference. When we send you emails, we may track whether you open them to figure out how to deliver more relevant and helpful emails and improve our Services.
INFORMATION WE AUTOMATICALLY COLLECT
Like most websites, our Services may incorporate technology such as “pixel tags”, “web beacons” and “cookies” which allow us to track the actions of users of our Services. Pixel tags or web beacons are tracking devices on websites or in emails that can monitor the behaviour of the user visiting the website or sending the email. Cookies are small files placed on your computer that recognise you when you return to Nanolumi and that allow us to customise and improve your user experience. You may modify the cookies that are accepted by your computer by changing your browser settings, although this may change the way the Nanolumi website shows up for you. Other companies’ use of their cookies is subject to their own privacy policies, and we are not obligated to inform you of third-party cookies that are set. As an example, we may use other TPS or services such as Google Analytics to monitor activity on the Site and to assist with advertising. To learn how Google Analytics collects and processes data, please visit: “How Google uses data when you use our partners’ sites or apps” at https://www.google.com/policies/privacy/partners/.
If you decide you do not want to receive marketing emails, you may “opt-out” by following the unsubscribe instructions in the email. Unsubscribing will stop you from receiving most types of communication, but it will not apply to social media posts on TPS such as LinkedIn, Facebook, Twitter and YouTube.
3. HOW INFORMATION IS USED
We believe in human-centric experiences and use the information we gather to assist us in designing and enhancing our Services for you.
We will not sell, rent, or exchange your Personal Information with any third-parties without permission from you.
We may provide your Personal Information to our employees, contractors, commercial partners, agents, service providers and designees to enable them to perform certain services for us including without limitation: order fulfilment, payment processing, website-related services such as web hosting, database management, improvement of website-related services and features, maintenance services and distribution of newsletter, advertisements and other marketing materials on our behalf.
We may share non-identifying or aggregate information with TPS providers, commercial partners, service providers, and others we conduct business with to: (i) enhance our Services, (ii) evaluate the effectiveness of our partnerships, (iii) provide you with additional services related to our Services (iv) market to selected target segments for relevance. When we share non-identifying or aggregate user data, it is done in a way that it cannot be linked with your Personal Information.
USE OF SERVICES VIA MOBILE DEVICE
If you use the Services through your mobile device, we may receive a unique identifier or information about your location. You may at any time prevent the Services from using your location by turning this option off at the device level.
COMPLIANCE WITH LAWS AND LAW ENFORCEMENT
Nanolumi cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process, to protect our rights or the rights of our users or others, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be illegal, unethical or legally actionable activity. We reserve the right to access, read, preserve, and disclose any information that we reasonably believe is necessary to accomplish the foregoing.
4. DATA RETENTION
If you have any questions, please contact us using the following information:
Nanolumi Pte. Ltd.
22 Boon Lay Way #01-61, Tradehub 21, Singapore 609968